cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
RMW2003
What's DOS?
Posts: 2
Registered: ‎12-30-2017
Location: AU
Views: 226
Message 1 of 3

Yoga 510 synaptics pointing device not working

bought a brand new Yoga 510 yesterday and straight of the box the pointing device wont work. went to device manager saying code 24 error message. I then updated drivers but still get same message. very disappointed this could happen with a brand new notebook .

 

await your instructions to fix. 

 

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 196
Message 2 of 3

Re: Yoga 510 synaptics pointing device not working

More likely it's hardware issue but there's a small possibility that it may be related to hardware ( connector cable )

Try this first. Un-install the drivers, restart your computer and let windows install the drivers automatically. If it works, try to re-install the drivers.

 

After restarting the computer, if windows cannot install the drivers, you can try to install them manually ( there supposed to be a folder at d: drive ) IF it still doesn't work, sorry to say but you may need to call Lenovo support. It's probably cable connector issue


http://www.krasotaiskusstva.com
RMW2003
What's DOS?
Posts: 2
Registered: ‎12-30-2017
Location: AU
Views: 161
Message 3 of 3

Re: Yoga 510 synaptics pointing device not working

thanks but that didnt fix it. 

 

does anyone from lenovo read these forums?

 

Check out current deals!


Shop current deals

Top Kudoed Authors