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Paper Tape
Posts: 1
Registered: ‎09-11-2018
Location: AE
Views: 534
Message 1 of 1

Yoga 520 Fingerprint drive failure

I am using my Yoga 520 for some time, periodically the Fingerprint driver fails.


Synaptics WBDI shows exclamation mark with Error 411


Device USB\VID_06CB&PID_0081\e79ea880b69a had a problem starting.

Driver Name: oem11.inf
Class Guid: {53d29ef7-377c-4d14-864b-eb3a85769359}
Service: WUDFRd
Lower Filters: WinUsb
Upper Filters:
Problem: 0x1F
Problem Status: 0xC000009A


Current driver version I am using is 5.5.2620.1050


Sometimes the issue is solved by deploying the driver again (same version), but not it is stopped for a couple of days and nothing is working.

Tried to deploy the latest driver available for my laptop, but no hope..


I guess the issue has to do with Windows Update vs Driver


1- anybody has any suggestion that might work? (and no basic solutions like system restore as I tried all, and system restore is not possible as many changes since the first time the issue happened, no driver roll back as well)

2- where I can download the latest driver?


Note that I am on the latest update for BIOS as well

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