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charlythai1
Paper Tape
Posts: 2
Registered: ‎09-23-2018
Location: DE
Views: 276
Message 1 of 2

Yoga 520 P,S,C & B keys not working

my Yoga 520 which I bought around 5 month ago was working just fine in the beginning - but in August the battery was fading.

 

First it shuts down after around 15 to 20 minutes - even iif it shows 100% charged - and now it goes down after some minutes already.

 

The laptop is running OK when the power cord is connected but it shuts down very quickly now when I unplug the power cord. 

 

 

I would really appreciate some help with identifying the issue and solution.

 

Thank you

Social Support Agent
Social Support Agent
Posts: 98
Registered: ‎08-02-2018
Location: US
Views: 243
Message 2 of 2

Re: Yoga 520 P,S,C & B keys not working

Hi charlythai1!

 

Welcome to community forums,

 

If the laptop shutdown as soon as you remove the AC adpater, this is possible issue with the battery and it might need to be replaced.

 

Please contact our support here for repair recommendation/ battery replacement.

 

Regards,

 

Admin note: link shortener converted to full URL for clarity



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