02-15-2018 02:33 AM
Ive only had the laptop about a month and the touchscreen was working fine until tonight where it just stopped working whilst i was using it. I have tried a few things but the device manager says the device is in working order. Ive tried restarting and even disabling and re enabling the driver but to no avail. any help?
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02-15-2018 06:52 AM - edited 02-15-2018 06:54 AM
First, tap the F6 button and make sure you didn't accidentally turn it off.
Next, make sure you have the latest drivers. You can find the latest versions at the Lenovo Support site. Make sure everything else is up to date, too. (Win10 sent an update, yesterday. Sometimes those updates wreck things)
If that's all up to date, try uninstalling the touchpad from Device Manager (right click on the touchscreen and select "uninstall device")and reboot. Windows should spot that on the reboot and re-install it. If WIndows DOESN'T re-install it, then it could be a loose ribbon cable.
02-22-2018 01:33 AM
02-22-2018 04:47 AM
Hi. I have the same problem but I don't know when it started bcs I rarely use the touch screen but I'm sure it just happen this week and I also remember about that Wacom update. I've used many different ways to fix it but I can't. What I notice is the touch screen driver is missing from the device manager and the pen and touch from control panel also has dissappeared. I hope someone will help to solve this soon since I'm planning on utilizing the touch screen. Since I can't find where to find the touch screen driver, I don't try reinstall it yet. Do anyone know where I can find it?
02-22-2018 05:00 AM
02-24-2018 04:09 PM
He meant Lenovo Vantage. You'll find it in the Windows Store.