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ks33
What's DOS?
Posts: 1
Registered: ‎03-28-2019
Location: MY
Views: 930
Message 1 of 3

Yoga 530 touch screen not working

I have a Yoga 530-14IKB Laptop (ideapad) - Type 81EK , the screen is normal HD resolution, not Full HD.

The touch screen does not work right from the box. After a replacement, the same problem persist, Lenovo support and Lencare took forever and still unable to solve the problem after 3 months.

 

Is there any known issue with this model ?

 

It is very frsutrating talking to support or Lencare sometimes.

 

KS

 
JOHNNY10sai
What's DOS?
Posts: 1
Registered: ‎05-17-2019
Location: MY
Views: 731
Message 2 of 3

Re: Yoga 530 touch screen not working

hi, ks33.

 

I am having the same problem too. Is there any Lenovo technician who can help us out?
It had been frustrating. Only the Active Pen 2 works, but not the human touch....

Why is this happening?
Tried:

1. system restore

2. reboot in safe mode

3. update to the latest driver

4. disable and enable the HID touch screen.

 

None of the above works...

 

Please help.

xiaomei
Punch Card
Posts: 77
Registered: ‎03-05-2019
Location: US
Views: 720
Message 3 of 3

Re: Yoga 530 touch screen not working

You can try replacing a touch screen and give it a try.

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