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callieberry
What's DOS?
Posts: 1
Registered: ‎04-27-2017
Location: US
Views: 481
Message 1 of 2

Yoga 700 11 won't turn on if it's not on the charger

Hi all,

My Yoga won't turn on if it's not connected to the charger and I'm not sure what to do with it.. I really don't want to take it into the shop so if anyone knows what's going on or knows how to fix this please let me know! It started about a month ago when it would say that it was 100% charged so I would take it off the charger and it would immediately drop to 6%. About a week ina half went by and when I would take it off the cord and it would say 6% it would die a few seconds after. Now it dies immediately, before I even have the charger completely taken out. Anything helps! Thanks!

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 438
Message 2 of 2

Re: Yoga 700 11 won't turn on if it's not on the charger

Hello Callieberry


Thanks for using the Lenovo forums.


Sounds like this will be a faulty batterty in the unit.

 

Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

Hope this helps, let us know how you get on.


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