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jonomite
Paper Tape
Posts: 5
Registered: ‎03-24-2016
Location: US
Views: 1,418
Message 1 of 5

Yoga 700-11ISK battery problem

Hello,

 

I am experiencing a very frustrating issue with the batter on this device. When my battery reaches anywhere between 20% - 30%, within several minutes, it will suddenly drop all the way down to 6%. Is this a defective battery?

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,383
Message 2 of 5

Re: Yoga 700-11ISK battery problem

Hi there, Jono              -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

You can also start by flushing out all static, remove battery and AC adaptor and hold down power button for about 15 seconds.

 

Also, update the latest BIOS.

 

Update us how it goes.

 

 

 

 

Regards,         

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

jonomite
Paper Tape
Posts: 5
Registered: ‎03-24-2016
Location: US
Views: 1,353
Message 3 of 5

Re: Yoga 700-11ISK battery problem

Thank you for the response. Unfortunately, this laptop does not have a removable battery. I will try the other steps and report back.
Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,338
Message 4 of 5

Re: Yoga 700-11ISK battery problem

First check this post to see if your battery is affected.

Second your battery is still under warranty (one year) - call it in and get it replaced.

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

ARS0305
Paper Tape
Posts: 1
Registered: ‎09-05-2017
Location: US
Views: 1,027
Message 5 of 5

Re: Yoga 700-11ISK battery problem

My lenovo yoga 700 11ISK does not power on. The lights for the battery do not flicker. The charger works fine, tried a new charger. 

 

Generally the system warm up on charging, but now only a part of the bottom of the system is warming up. What could the problem be? It's out of warranty and no one at lenovo is ready to touch it. Extremely disappointed with the customer service in India.

 

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