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06-20-2016

TR

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Yoga 700-11ISK too hot when on charge

2016-06-20, 19:29 PM

Hello,

 

I bought my Yoga just over a month ago, and not sure if this is an issue or normal for this laptop. When it's plugged in and charging, both the charging adaptor and the bottom of the laptop become very very hot (like burning hot, you wouldn't be able to hold your hand on the surface for over a few seconds). It eventually cools down to normal once taken off charge.

 

I cannot go to the shop where I bought the laptop as I'm abroad for the summer so just want to be sure there is no fault with my laptop / chargin adaptor. Or alternatively, would I be able to use the international warranty if this is faulty? Thanks in advance.

 

Lena

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3811 Posts

12-24-2015

IN

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Re: Yoga 700-11ISK too hot when on charge

2016-06-21, 12:16 PM

Hi there, Lenake -


Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

What is the ambient temperature in your area ? Can u also tell me whether something is taxing your CPU, go check from task manager if u feel heat is high ? And also the temperature of Both CPU & GPU.

 

Because there is only 4 possibility for overheating of laptop,

 

  1. There may some software or malware that is taxing your CPU.
  2. Problem with PSU itself.
  3. Problem regarding Heatsink/Fans/Thermal paste.
  4. High ambient or room temperature.

Update us how it goes.

 

 

 

Regards,

 

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