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10-15-2016

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Yoga 700-14ISK - Keyboard and trackpad not working

2016-10-15, 20:24 PM

Hello "Lenovo community",

 

First sorry for my english ;)

 

I start this post because my laptop Yoga 700-14ISK have a big issue. After a night in hibernating mode when i opened it the keyboard and the mouse was not working.

- I try to do fn + F6 but nothing.

- I try to go in tablet mode and back in desktop but nothing.

- I try to reboot but nothing.

- I try to reinstall drivers for trackpad and keyboard and after reboot ... nothing.

- I try to go in the bios and wooooo the keybord is working at this point i m so happy i can do my presentation at work tomorow ... I leave the BIOS .. back in windows ... nothing ! What the f..

- I try to boot in Ubuntu with a USB LIVE ... nothing !! Oh my G..

- I try to FLASH the BIOS with the last version .. nothing .......

- I try to reinstall Windows 10 through the one recovery backup ... nothing ...

- I try to empty the battery but guess what .. nothing !

 

I use the word nothing too much at this point and I dont remember what i did  because ofcourse i try all google can offer to me as solution but NOTHING !!

 

My theories :

- Sensor who detect switch beetwyn tablet and desktop is broken.

- Somewhere in the motherboard there is a memory keep a bad config and someone said me i should reset the CMOS but i dont know how i can do this witheout open the laptop and break the guarantee.

 

If somone have a suggestion or resolv the same issue please help me.

 

In advance thank for all your contribution and read my bad english so far.

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8 Posts

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Re: Yoga 700-14ISK - Keyboard and trackpad not working

2016-10-18, 8:27 AM

up

 

Mod's Comment: Please be advised that bumping your post is only allowed after 3 days. Any bumps sooner will be removed as they unfairly move new postings farther down the list.

 

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4308 Posts

11-18-2012

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Re: Yoga 700-14ISK - Keyboard and trackpad not working

2016-10-16, 5:32 AM


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4308 Posts

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Re: Yoga 700-14ISK - Keyboard and trackpad not working

2016-10-17, 7:44 AM


___________________________________________________________
♦ Find a post helpful? Thank that member by clicking on the ☆Star☆ below
     to award them a Kudo.
♦ Posting a problem and a reply is helpful and it answers your question,
     please mark it as an "Accept As Solution"
♦ I'm not a Lenovo employee, just a volunteer geek who likes to help folks.
Sorry, I don't read unsolicited Private Messages. If you have an issue, posting in     the appropriate forum is the best way to get assistance.

Communities:    English English    Deutsche Deutsche     Español Español     Portugues Portugues     Russian flag Русскоязычное

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8 Posts

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  • Message 5 of 13

Re: Yoga 700-14ISK - Keyboard and trackpad not working

2016-10-21, 3:31 AM

bump

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3 Posts

12-01-2017

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  • Message 6 of 13

Re: Yoga 700-14ISK - Keyboard and trackpad not working

2017-12-01, 6:09 AM

I have the same problem keyboard and trackpad not working on Yoga 700-141SK.. I have tried reset it to factory settings; disabled YMC; install new driver; updated BIOS; and installed new windows.... Nothing worked.... Then I read somewhere that someone drained the battery until completely dead, till laptop shutdown, then waited for few hours and plugged in charger.... I did just that and it worked.... Hope it works for you..

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10 Posts

12-20-2017

FR

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Re: Yoga 700-14ISK - Keyboard and trackpad not working

2017-12-20, 16:59 PM

Hi,

 

Did you find the solution ? i am stuck with this too.

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8 Posts

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  • Message 8 of 13

Re: Yoga 700-14ISK - Keyboard and trackpad not working

2017-12-20, 22:28 PM

Just send laptop to guarantee....

They replace the keyboard.

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  • Message 9 of 13

Re: Yoga 700-14ISK - Keyboard and trackpad not working

2017-12-20, 23:04 PM

Hi Jinlab - Just run the laptop (for example play movies) to drain the battery COMPLETELY dead until the laptop shut off.  Press the power on/off button to make sure the laptop could not turn on because battery drained...  then plug in the charger to recharge, the keyboard should now work... It worked for me twice already.. 

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10 Posts

12-20-2017

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  • Message 10 of 13

Re: Yoga 700-14ISK - Keyboard and trackpad not working

2017-12-21, 11:39 AM

ThangTNguyen,

 

So many many many many thanks to you, it amazingly worked !!!

I have a mouse and a keybord again with my Yoga 700 14ISK.

 

Don't have enough words to say so thank you !

 

I don't understand why lenovo support doesn't say this tips.

 

I wish you the best, and as i am europpean i wish you a happy new year !

Jérémie

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