05-31-2018 01:02 AM
Well first of all, as I know, I can replace any FRU without loss any warranty unless I damage something in the assembly/disassembly or if the fru damage the computer itself, thats what I know.
Now I want to know if I change my RAM or my SSD (which are FRU's), I loss my warranty or I need to send it to a Lenovo Service center?
05-31-2018 06:02 AM
Welcome to the Community Forums.
Generally speaking, adding parts like upgrade should not void the warranty as long as nothing gets broken during and after the process. Service agreement differs from each region.
What this Warranty Does not Cover
- failure or damage resulting from misuse, abuse, accident, modification, unsuitable physical or operating environment, natural disasters, power surges, improper maintenance, or use not in accordance with product information materials
-damage caused by a non-authorized service provider
-failure of, or damage caused by, any third party products, including those that Lenovo may provide or integrate into the Lenovo product at your request
Warranty is not covered if during the process of modification , damage or accidents may incur both on the replaced parts and the original devices ."
If you have the skill and tools with the proper steps as advised from the hardware manual, owners or local tech can do it. Warranty service center would not do it since the new parts are not covered by the warranty. If you need to use the warranty service, then warranty service center would ask that you place back the original parts that are commited to the warranty.
It is always best to call in technical support first to be 100% sure if your region allows upgrade of FRU parts without voiding the warranty. After all, it is also them that gets to perform warranty repair and which is not covered by the warranty repair. Similar discussion here.
I hope this helps answer your query.