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mailsathishk
What's DOS?
Posts: 2
Registered: ‎02-08-2017
Location: GB
Views: 280
Message 1 of 4

Yoga 700 - Lenova Solution Center Error - W1W1P9NVD-L1W19G

Hi ,

 

Lenova Solution center failed hardware scan with the error code - W1W1P9NVD-L1W19G

 

Under Video card , Mathematical Operations Test has failed with this error.

 

Can anyone please help?

 

Thanks

Sathish

 
Lenovo Technology Partner
Posts: 570
Registered: ‎07-07-2014
Location: PH
Views: 262
Message 2 of 4

Re: Yoga 700 - Lenova Solution Center Error - W1W1P9NVD-L1W19G

Hi mailsathishk, 

Please update the Intel video card driver to the latest version. The system is most likely using the driver version 10.18. 

Here's the link : http://support.lenovo.com/us/en/products/Laptops-and-netbooks/IdeaPad-Y-Series-laptops/y700-touch-15...

Cheers,

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mailsathishk
What's DOS?
Posts: 2
Registered: ‎02-08-2017
Location: GB
Views: 179
Message 3 of 4

Re: Yoga 700 - Lenova Solution Center Error - W1W1P9NVD-L1W19G

Thanks, but after following the steps in the above link, I still get the failure, but with a different error code as below, in the same test

W1QFH61R1-53GC32
Failed
09 February 2017 17:43:53
Hardware scan has detected one or more failures.
Reference the error code below when contacting Lenovo support at http://www.lenovo.com/eticket

Date run: 09/02/2017 17:43
Device: Intel(R) HD Graphics 520
Memory

Lenovo Technology Partner
Posts: 570
Registered: ‎07-07-2014
Location: PH
Views: 177
Message 4 of 4

Re: Yoga 700 - Lenova Solution Center Error - W1W1P9NVD-L1W19G

Hi, 

 

In this case I would recommend getting in touch with Lenovo Warranty Support if the system is still under warranty. Its seems like the video card is starting to fail.

 

Cheers,

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