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cylemmulo1
Paper Tape
Posts: 2
Registered: ‎08-15-2016
Location: US
Views: 509
Message 1 of 3

Yoga 700 touchpad not physically clicking

I have a yoga 700-11isk, and it has issues with physically clicking

 

It works normal half the time, but if I set it on a not flat surface, tilt it up in my lap or other situations, the touchpad right side seems to go like numb. The tracking works fine, but the right 20% or so of the touchpad doesn't click, it just like pushes down with no clicking and nothing happening in the os. If i set it right, then it starts working right away. 

 

Has anyone seen this?

 

Sr Support Specialist
Posts: 8,339
Registered: ‎11-30-2015
Location: PH
Views: 456
Message 2 of 3

Re: Yoga 700 touchpad not physically clicking

Hi cylemmulo1 , 

 

Welcome to the Community Forums.

 

As per description , it would seem that structural placement affects functionality of the touchpad similar to non proper contact that may need reseating (page 35) and further internal checking of the issue.  Further isolating with external usb mouse would help isolate issue.

 

It would be best to call in technical support for recommendation of service as covered by warranty. 

 

Update us how things go . 

 

Regards



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mjjones90
Ctrl-Alt-Del
Posts: 11
Registered: ‎08-18-2015
Location: US
Views: 407
Message 3 of 3

Re: Yoga 700 touchpad not physically clicking

I'm having similar issues with my Yoga 710 and was wondering if you found a solution. The touchpad is getting "stuck" for several minutes at a time, and I cannot click anything (there's not even a clicking sound). I can move the cursor, but it ends up highlighting text on whichever window is open.

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