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McHoolie
What's DOS?
Posts: 1
Registered: ‎11-04-2018
Location: US
Views: 299
Message 1 of 2

Yoga 710 11IKB will not charge

I have been trying to get my Yoga battery to charge with no luck. I replaced the battery and charge adaptor with no luck.  It functions only when plugged in. 

I shut it down for a couple hours, pushed the Novo button, reset the Bios default and still am getting no charging. 

 

Has anyone gotten theirs to charge after doing all this?  

Retired Support Specialist
Posts: 184
Registered: ‎08-01-2018
Location: PH
Views: 284
Message 2 of 2

Re: Yoga 710 11IKB will not charge

Welcome to the Community Forums.

 

We would like to ask if the laptop is still able to detect the new battery? Does it even show on the battery icon on the system tray the percentage of the battery? Is it still won't charge the battery even if you try to charge it while the laptop is off



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