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Shaken
What's DOS?
Posts: 2
Registered: ‎04-29-2017
Location: US
Views: 760
Message 1 of 4

Yoga 710 14" Sound From Headphones AND Speakers

Hi,

 

I've bought a Yoga 710 14" a few months ago, and this problem had persisted since I first got it.

When I connect headphones through the headphone jack, wether they are headphone-mic combo or just headphones, the sound from the speakers still comes out. Headphones are working fine but I can hear from them and from the laptop speakers.

 

Tried many tips online with RealTek HD manager, tried installing latest drivers. Can't seem to find the problem.

In the Realtek HD manager when the headphones are connected they are shown as a microphone and not as a speakers. I'm pretty sure that's part of the problem.

 

Any help would be greatly appreciated!

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 670
Message 2 of 4

Re: Yoga 710 14" Sound From Headphones AND Speakers

Hi there, Shaken -  

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Check the Playback Devices under Sound Properties (by going to Control Panel > Sound > Playback Devices and see if the Headphone is being set as the default playback device. If not, click on it and set it as the default playback device, try to play a sample sound and observe.

 

-Link to picture

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

Shaken
What's DOS?
Posts: 2
Registered: ‎04-29-2017
Location: US
Views: 662
Message 3 of 4

Re: Yoga 710 14" Sound From Headphones AND Speakers

When I connect the headphones only a microphone appears in "Recording", but nothing new appears in "Playback".

Any other ideas?
Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 631
Message 4 of 4

Re: Yoga 710 14" Sound From Headphones AND Speakers

Did the issue get resolved?

 

There is a sensor in the headphone jack that tells the computer to turn the speakers off when there is headphones plugged in, and sometimes that sensor gets jammed and the computer thinks there is headphones plugged in when there isn't.

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

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