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MisterTea1
Paper Tape
Posts: 1
Registered: ‎07-13-2017
Location: FR
Views: 421
Message 1 of 3

Yoga 710 14 ram form factor

Hi guys, I just bought a 16GB ram stick but it's not fitting inside the ram slot.

 

Any idea why ?

 

It should be ddr4 sodimm right ?

I also read this thread https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-710-14-quot-RAM-upgrade/td-p/3414012 and it seems the user had no problem upgrading

 

Here are the pictures

20170709_122607-2.jpgHyperX Impact HX424S14IB20170709_122547-2.jpgOriginal ram stick

alceryes
Token Ring
Posts: 129
Registered: ‎12-11-2010
Location: US
Views: 397
Message 2 of 3

Re: Yoga 710 14 ram form factor

The one in the top pic looks like DDR3. It's got 36 pins after the key.
Sr Support Specialist
Posts: 8,716
Registered: ‎11-30-2015
Location: PH
Views: 379
Message 3 of 3

Re: Yoga 710 14 ram form factor

Hi MisterTea1

 

Welcome to the Community Forums.

 

As per product manual (page26) OEM prescribed:

DDR4 (max 8 GB) (Lenovo YOGA 710-14ISK/Lenovo YOGA 710-14IKB)
DDR4 (max 16 GB) (Lenovo YOGA 710-15ISK/Lenovo YOGA 710-15IKB)

 

Product specification: 8GB max, DDR4 2133, one 260-pin SODIMM socket

 

OEM recommended RAM on the same hardware manual page 69 item 9.

As fellow members (darkad) was able to upgrade with single 16 GB DDR4 in the same discussion.

 

Would you mind sharing the sticker image of the new DDR4 RAM?

Counted also like alceryes as it has 36 pins from the key similar to this sample image for a DDR3.

 

Tried getting a comparative image for a DDR4 (Kingston Technology HyperX Impact 16GB 2400MHz DDR4 CL14 260-Pin SODIMM Laptop Memory HX424S14IB/16) that fits the same slot fine.

 

DDR3-ddr4.jpg 

Update us when convenient as you may need to call the seller since it is either wrong DDR or custom OEM RAM only for specified design models and not the standard DDR4 base.

 

Regards



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