02-24-2018 10:15 PM
Hello! I have a lenovo yoga 710-14IKB and I cannot get my camera to work despite trying every single solution listed on the internet. I have updated all the drivers. I have checked to make sure camera is turned on in privacy. I have checked my f8 button (lol). My antivirus software is not blocking it. When I look at my camera driver, it says it is working properly - below is a screenshot of my device manager. When I attempt to open my computer camera, I get error message 0xA00F4244 (0xC00DABE0) and then the app closes out. When I try to open my camera in other apps like skype, it says unknown error or camera not available. PLEASE HELP ME.
Do you think this may be a hardware issue? Are their any other ways I can attempt to get my camera to work that I have not tried yet? Any advice is appreciated.
03-11-2018 12:20 PM
My case is the same but the system does not detect the camera driver. In addition, the light that detects the activity of the camera (which is located next to the camera) does not turn on. Any solution?