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2 Posts

02-25-2018

US

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Yoga 710-14IKB Camera Not Working

2018-02-25, 6:15 AM

Hello! I have a lenovo yoga 710-14IKB and I cannot get my camera to work despite trying every single solution listed on the internet. I have updated all the drivers. I have checked to make sure camera is turned on in privacy. I have checked my f8 button (lol). My antivirus software is not blocking it. When I look at my camera driver, it says it is working properly - below is a screenshot of my device manager. When I attempt to open my computer camera, I get error message 0xA00F4244 (0xC00DABE0) and then the app closes out. When I try to open my camera in other apps like skype, it says unknown error or camera not available. PLEASE HELP ME.

 

Do you think this may be a hardware issue? Are their any other ways I can attempt to get my camera to work that I have not tried yet? Any advice is appreciated.

 

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13866 Posts

12-07-2009

CZ

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Re: Yoga 710-14IKB Camera Not Working

2018-03-01, 13:22 PM

Go to Settings > Camera and make sure it's activated for the apps that you're using


http://www.krasotaiskusstva.com
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1 Posts

03-11-2018

ES

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Re: Yoga 710-14IKB Camera Not Working

2018-03-11, 19:20 PM

My case is the same but the system does not detect the camera driver.  In addition, the light that detects the activity of the camera (which is located next to the camera) does not turn on. Any solution? 

 

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3 Posts

01-05-2019

US

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Re: Yoga 710-14IKB Camera Not Working

2019-01-05, 6:10 AM

same iisue for me i am trying alot but could not found a solution and may be lenovo company does not know it

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2 Posts

01-30-2017

US

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Re:Yoga 710-14IKB Camera Not Working

2020-03-12, 3:02 AM

I have the exact same problem. 

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1 Posts

04-01-2020

CH

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Re:Yoga 710-14IKB Camera Not Working

2020-04-01, 15:28 PM

I have the same problem - already tried everyting on the internet. I think it might be a hardware problem. Depending on the "position" of my laptop it works fo a short amount of time. 

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1 Posts

04-04-2020

US

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Re:Yoga 710-14IKB Camera Not Working

2020-04-04, 10:52 AM

Did you ever find a solution for this issue? I have the same issue.

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1 Posts

04-09-2020

PH

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Re:Yoga 710-14IKB Camera Not Working

2020-04-09, 11:37 AM

i have the same problem. does anyone already know how to fix this?

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2 Posts

03-26-2020

US

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Re:Yoga 710-14IKB Camera Not Working

2020-04-09, 21:58 PM

I have the same problem. Have run diagnostics, checked all settings, ran the updated BIOS, checked for latest driver and still all I get is a black screen when I open my camera.  Has anyone found a solution? I submitted a trouble ticket and got a response that the ticket was acknowledged but no response from there.  I called and ask for a call back on the ticket but nothing.  I have hit the wall. 

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2 Posts

02-25-2018

US

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Re:Yoga 710-14IKB Camera Not Working

2020-04-09, 23:16 PM
I've determined it's a hardware issue. Instead of paying to get it fixed, i just bought a $20 external webcam. Annoying that the built in camera is so badly designed, but oh well.
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