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Keremkabil
Paper Tape
Posts: 1
Registered: ‎10-14-2017
Location: TR
Views: 115
Message 1 of 2

Yoga 710 14IKB - Does not open.

Hi, I apologize for my english first. Yesterday, while there was no problem with my computer, it is not opening today. The power light is on but the coolers are not working and the display is not turned on.  Would you help me, thank you.

 

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 76
Message 2 of 2

Re: Yoga 710 14IKB - Does not open.

Hello Keremkabil

Thanks for using the Lenovo forums.



Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

Hope this helps, let us know how you get on.


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