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4 Posts

01-13-2017

IT

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Yoga 710 - 14ikb 80V4 - latest system Intel driver update broke audio (solved)

2017-01-13, 16:59 PM

I was about to post to seek for help but I've fixed it myself, so I'm going to post just to give an heads up, the latest system Intel driver update (9.21.0.1489, from Windows Update) broke my audio, it couldn't find my audio card anymore. I've tried to download and install the audio drivers (and the chipset drivers) from the Lenovo product support page, it didn't fix anything, finally I could solve the problem with the latest "generic" realtek drivers, here is the link in case somebody has the same problem, make sure to download the 64 bit version

 

http://www.realtek.com.tw/downloads/downloadsCheck.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false

Solved! See the solution
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1 Posts

01-14-2017

US

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Re: Yoga 710 - 14ikb 80V4 - latest system Intel driver update broke audio (solved)

2017-01-14, 5:11 AM

Same problem on my Ideapad Flex4 1580. "No sound device found" after installing update fro Intel.

Deleted driver then installed th RealTek Audio driver 6.0.1.7910 from  Lenovo Support.

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1 Posts

01-14-2017

DK

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Re: Yoga 710 - 14ikb 80V4 - latest system Intel driver update broke audio (solved)

2017-01-14, 10:35 AM

Very nice that you posted the solution, but am i the only one having problems using the link?

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9 Posts

12-20-2016

GB

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Re: Yoga 710 - 14ikb 80V4 - latest system Intel driver update broke audio (solved)

2017-01-14, 10:55 AM

I have also suffered from this problem. Thank you for the heads up. Will the driver work? Thanks 

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9 Posts

12-20-2016

GB

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Re: Yoga 710 - 14ikb 80V4 - latest system Intel driver update broke audio (solved)

2017-01-14, 10:57 AM
Sorry the link seems not be working. Could you provide an alternate way of getting the driver?
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2 Posts

01-14-2017

US

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Re: Yoga 710 - 14ikb 80V4 - latest system Intel driver update broke audio (solved)

2017-01-14, 16:04 PM

I had the same problem and the realtek site seems  not to be available. I found the realtek drivers for my Lenovo (Flex 4 1580 80VE) on the software download site of Lenovo support. Try going to their support site and type in your model SN. Should get you to the proper place and swarch for the realtek software.

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1 Posts

01-14-2017

US

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Re: Yoga 710 - 14ikb 80V4 - latest system Intel driver update broke audio (solved)

2017-01-14, 16:35 PM
I also had this problem and found that the realtek site wasn't working. Going through the Lenovo support site for my Flex 4 1580 got me the right page. Just installed the audio driver and my sound works again.
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1 Posts

01-14-2017

DE

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Re: Yoga 710 - 14ikb 80V4 - latest system Intel driver update broke audio (solved)

2017-01-14, 19:41 PM

I could fix it with this driver:

 

http://winfuture.de/downloadvorschalt,3211.html

 

Its problably not the best one and I noticed the sound sounds worse. 

Hope there will be a fix soon. 

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2 Posts

01-15-2017

US

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Re: Yoga 710 - 14ikb 80V4 - latest system Intel driver update broke audio (solved)

2017-01-15, 0:18 AM

Had the same problem. It appears that the Intel update does not recognize the realtek audio card, which prohibits you from downloading and installing the original driver. Here is the link for the driver, which fixed my problem.

 

 http://support.lenovo.com/us/en/products/Laptops-and-netbooks/Yoga-Series/yoga-710-15ikb/80V5/0000US?linkTrack=Caps%3ABody_SerialNumber&tabName=downloads&beta=false

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2 Posts

01-15-2017

US

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Re: Yoga 710 - 14ikb 80V4 - latest system Intel driver update broke audio (solved)

2017-01-15, 0:22 AM

Here is the link to the fix. In the component drop down window, select audio, which will give you the driver you need to install.

 

http://support.lenovo.com/us/en/products/Laptops-and-netbooks/Yoga-Series/yoga-710-15ikb/80V5/0000US?linkTrack=Caps%3ABody_SerialNumber&tabName=downloads&beta=false

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