01-16-2017 07:01 AM
01-16-2017 08:09 AM - edited 01-16-2017 09:45 AM
Ok guys, so as the guy above me said, The only way to fix this completly is the Use the recovery system and recover your system (set it back in time to previous date) to recover it to earlier date, By doing this you will have to update all the same the updates you did install during this time, but we need to stop one specific intel update from going thro and installing again.
I will show step by step for people who dont know how:
1. in your search box type "recovery" and open the app called "recovery" (not the recovery settings)
2. there you choose the 2nd option, "Open system restore"
3. there you will be able to choose dates that your computer has created a check point for possible recovery
4. choose any date earlier than the 15/1/2017
5. the computer will recover to an earlier state, after that go into your windows updates and "check for updates".
Among the many intel updates you will have to isolate and hide the update called Intel - Display (yes this one only)
Intel -display is the update that makes the audio go away (bug out). To do this you will use this program:
First thing you do after your pc starts post the recovery process is enter this program, choose hide updates, and from the long list of intel and other updates you need to choose intel-display and hide it. this will disallow the program to further update on your system.
This should fix the Dolby, the sound, and the delay in sound. hope this works for you!
01-16-2017 09:19 AM
01-16-2017 09:45 AM - edited 01-16-2017 09:46 AM
Could be because the update either didnt arrive yet, or your system didnt refresh, try clicking "check for updates" in your updates system, it should appear there.
01-16-2017 10:47 AM
I have the same problem with a Yoga 510 14IKB, the audio was uninstalled with the last windows update and now after reinstalling the Realtek driver I have an audio delay of 5 seconds. It seems that the solution is to come back to a previous recovery point but I don't have a previous one because I just bought the pc 1 week ago
01-16-2017 11:23 AM
The system recovery was very helpful, I bought mine 1 week ago also. It can make a .txt file to your desktop that lists all the personal stuff that the recovery couldnt keep . Either you wait for a fix or do as I did and just reinstalled(still installing) the apps etc.
01-16-2017 11:41 AM
01-17-2017 11:50 AM
I tested a quicker way of resolving the issue. You can bypass the system restore part of the process. The source of the issue is the hdmi audio driver that comes from the with the windows update. The update installs the wrong driver for audio device causing a code 28 error.
1. Download DDU Uninstaller, and uninstall the driver for the Intel video card. This app will automatically stop win10 from installing any driver for the video card.
2. Download and install the latest video card driver from Intel.com. I recommend using the intel driver update tool.
3. Download the windows update troubleshooter from support.microsoft.com, then hide the update for all Intel video card driver. This part will ensure that the issue will not re-occur after the system does another windows update or after you restart the computer.
4. Re-install the audio card driver.
Hope this helps.