01-25-2018 02:50 PM
Hello. When I attempt to unmute the microphone function so it can record, it automatically switches back to mute. And the "Apply" button never highlights. Perhaps this is why the unmute never keeps. Any assistance would be appreciated. Thanks!
02-27-2018 03:59 AM
Thanks for using the Lenovo forums.
Make sure you have your drivers updated, including Chipset drivers: you can find them on the support page:
Check if you have any software that is able to control the microphone, it seems that some 3rd party software may be controlling the mic and causing it to be on mute
Hope this helps, let us know how you get on.
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