08-11-2018 10:56 AM
Hello all--am seriously considering returning this laptop---if this cannot be resolved. Just bought thiis laptop about a month ago. Doesn't matter which browser I use, but within 15-20 min online it starts to flicker violently (the word that comes to mind), and also today started blacking out. It only does this when I am online, and it doesn't matter which site I am on. It happens with all browsers, but with IE it starts almost within minutes of going online. I am forced to shut the browser down. I've tried the Lenovo suggested Task Manager check---but I have not downloaded any apps that might be interfering. Literally, this laptop is brand new! I've not installed anything. I don't want to remove the battery...I shouldn't have to do all this stuff to a brand new machine. It's frustrating since I got this specifically to do online things---work, design, surf, etc. I've searched hte knowledge base and the community and cannot see anything similar except for Tablets. Any ideas anyone? TIA, Diane
09-24-2018 04:15 PM
I am having the same exact problem. I got this lenovo 7 weeks ago for my kid at college and she is having terrible screen flickering. I have tried updating the computer and nothing. It seems like this is a main problem with this laptop because there is many complaints online. I purchase a ASUS and this Lenovo and kept the Lenovo because of a previous laptop that I have working great. Now I am regretting it and should have kept the ASUS.
09-25-2018 12:00 AM
Welcome to the Lenovo Community Forums!
We understand that flickering screen is something that is really not fun to deal with at all. I did a quick search search and found some helpful articles to help us diagnose and troubleshoot this issue, as well as, a similar discussion that can help us resolve this flickering screen issue. Let's follow the steps from these articles:
We can also try the suggested resolution sungx88 on this thread. Let us know how it goes.