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3 Posts

03-05-2018

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Yoga 710 15IKB USB Mouse not working

2018-03-05, 20:08 PM

I have been trying to get my Yoga 710 to work with a mouse, as I realy do not care for touchpads, but no miceI have used work. I have tried 5 mice, including 2 wireless ones, and all of the mice work on my other (Desktop) computer.

 

When I plug the mice into either one of the USB slots, the computer doesn't notice anything. There is no sound like on other computers, and the mice do not glow red from the bottom like they usualy do when I plug them in. One of the mice did blink red when I plugged it in, but it immediatly went back to no light.

 

This is a new computer, I got it for christmas and the only program I installed on it is microsoft word and my printer driver, both of which I have on other computers that work fine with a mouse.

 

The USB ports work for other things, I am able to charge my phone on either one. 

 

On device manager, under the Mice and other pointing devices tab, it says I have "Synaptics Pointing Device". This is different than my other computer which has "HID-compliant mouse" under that tab instead.

 

My Operating system is Windows 10.

 

Please forgive me if I'm missing something simple, I am not the most tech savvy. I'm also sorry if this is the wrong spot to post this, I'm not quite sure if this goes under this section.

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13866 Posts

12-07-2009

CZ

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Re: Yoga 710 15IKB USB Mouse not working

2018-03-06, 8:52 AM

Have you tried it with both USBs? You should have at least two


http://www.krasotaiskusstva.com
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3 Posts

03-05-2018

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Re: Yoga 710 15IKB USB Mouse not working

2018-03-06, 21:03 PM

Yes it isn't working either, and both USB are able to charge my phone.

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13866 Posts

12-07-2009

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Re: Yoga 710 15IKB USB Mouse not working

2018-03-07, 11:39 AM

Any other devices ( USB drive, etc ) works OK?


http://www.krasotaiskusstva.com
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3 Posts

03-05-2018

US

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Re: Yoga 710 15IKB USB Mouse not working

2018-03-07, 20:24 PM

I did a complete reset of the computer, and reinstalled everything. That fixed the problem, and now the mouse works. 

0 person found this solution to be helpful.

This helped me too

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2 Posts

09-14-2018

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Re: Yoga 710 15IKB USB Mouse not working

2018-09-14, 17:08 PM

Hi,

 

I'm having same problem with my X140e, not seeing USB mouse or keyboard after installing Windows 7. 

What exactly do you mean by a "complete reset" of your computer? Is that just a reset in shutting it down?

When you say you "reinstalled everything" does that include Windows 10? All the drivers?

 

Thanks in advance for your input...

 

Rich

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1 Posts

06-04-2020

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  • Message 7 of 7

Yoga L13 Mouse works on left side USB but not right side USB.

2020-06-04, 23:41 PM

Hi, I had since i bought the laptop my wireless usb connector plugged into the right side usb. The mouse was working fine, Logi wireless mouse. A couple of weeks ago it no longer works on the right side usb. I tried the left side usb and it recognizes the wireless connector and the mouse works. I try plugging it back into the right side usb and nothing. It doesn't recognize I have plugged anything in. Why has the happened out of the blue In device manager all look good. I have tried uninstalling, reinstalling all USBs and usb controller, updated drivers and checked for HW changes. Noting works. The right hand side will read a usb data drive. Please help.

 

What is the support number if you guys dont have an answer or fix. Thank you.

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