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12 Posts

07-15-2017

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Yoga 710 15IKB camera crashes

2018-01-30, 0:05 AM

My camera is not working, and I would provide a screenshot of the error, but it doesn't always show it, and it crashes immediately and consistently without fail. Devmgmt.msc shows EasyCamera is working properly, and I even updated the driver AND restarted. Other camera apps crash upon trying to open the camera. What do?

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12 Posts

07-15-2017

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Re: Yoga 710 15IKB camera crashes

2018-01-31, 15:37 PM

Is there a log I can grab this crash information from??? Would really like to get this fixed.

 

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12 Posts

07-15-2017

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Re: Yoga 710 15IKB camera crashes

2018-02-04, 15:43 PM

Attached is Events from EventViewer... so I have the crash detected...

https://drive.google.com/file/d/137AcFLQBAR2lH9RvjtgHkLmxyMxuNSIH/view?usp=sharing

Should really allow evtx files on the forum...

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3 Posts

03-22-2018

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Re: Yoga 710 15IKB camera crashes

2018-04-09, 23:57 PM

I'm having the same problem. I do get an error code, 0xA00F4292. I tried installing the driver from here on the site, which was a big mistake because it crashed Windows10 so badly that I had to reinstall the OS.

 

It appears the issue is that Lenovo hasn't updated the driver. Have you found a solution?

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12 Posts

07-15-2017

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Re: Yoga 710 15IKB camera crashes

2018-04-10, 0:02 AM

No... I have yet to find any solution unfortunately...

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3 Posts

03-22-2018

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Re: Yoga 710 15IKB camera crashes

2018-04-12, 21:14 PM

Thank you for replying, it appear nobody at Lenovo will.

 

After trying to resolve it on multi occasion, with removing driver, install Lenovo driver and even editing the reg file, all have resulted in crashing Windows10 and having to reinstall the OS.

 

I've had 3 Lenovo laptops, this will be the last, not because there is an issue, but because of the lack of action. I understand things good wrong, but communicate that you know about the issue and are working to on a solution.

 

Again, thanks for replying, at least I'm not alone with this issue. 

 

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12 Posts

07-15-2017

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  • Posts: 12
  • Registered: ‎07-15-2017
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Re: Yoga 710 15IKB camera crashes

2018-04-12, 22:02 PM

No worries. I'm no closer to a solution myself either. 

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