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MSTEP
Paper Tape
Posts: 2
Registered: ‎09-21-2017
Location: PL
Views: 1,539
Message 1 of 4

Yoga 710 Bluetooth doesn't work

Hello everyone!

So I've got that lenovo yoga 710-14IKB Notebook recently, and I've got little problems with my bluetooth. I've been trying to connect my bluetooth headset to the notebook, and the quality of sound was very bad so i thought that updating bluetooth drivers might work. I installed some of the newest ones and now my computer doesn't see bluetooth at all. I've tried to do everything, installing every driver possible, uninstalling them and back again. I even did recovery whole system by that OneKey Recovery tool. Still nothing. There is nothing related to bluetooth in device menager and even when i tried to add legacy hardware - nothing related to bluetooth, i tried to look up to services and see if there is something that could help, found something like Bluetooth support service which was turned off, so i turned it on, set it to automatic but it doesn't seem to be working either. I really don't know what happened. It seems for me like i had accidentally turned off whole bluetooth card or something. Please help :x

Retired Support Specialist
Posts: 182
Registered: ‎07-19-2017
Location: IN
Views: 1,509
Message 2 of 4

Re: Yoga 710 Bluetooth doesn't work

Hi MSTEP,

 

Welcome to the Lenovo community,

 

Please go through this thread and see if the issue gets resolved

 

Hope the above information helps and please let us know how you go about.

 

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,

Rameez

 

Tap that kudos button if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

MSTEP
Paper Tape
Posts: 2
Registered: ‎09-21-2017
Location: PL
Views: 1,498
Message 3 of 4

Re: Yoga 710 Bluetooth doesn't work

Thanks for the answer. I tried everything from that thread and it didn't worked for me... but now i just turned on the notebook and bluetooth work properly. I don't really know how it happened, i did rebooting system after every change, but maybe i missed something. Anyway, thanks for help Smiley Happy

Retired Support Specialist
Posts: 182
Registered: ‎07-19-2017
Location: IN
Views: 1,494
Message 4 of 4

Re: Yoga 710 Bluetooth doesn't work

Hi MSTEP,

 

Thanks for the reply,

 

Glad to know that the issue Is resolved after a re-boot may be after you un-installed the driver and than re-installed the driver worked.


Hope the above information helps and please let us know how you go about.

 

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,

Rameez

 

Tap that kudos button if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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