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Yoga 710 Headphone Jack detection problem

2017-10-06, 2:38 AM

Just received laptop back from repair by lenovo but the headphone jack does not detect any headphones. I have tried various headphones that work in other devices therefore they are not the problem. Any help??

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Re: Yoga 710 Headphone Jack detection problem

2017-10-06, 4:12 AM

Hi jamierjhill,

 

 Welcome to Lenovo Forums,

 

 As I understand that you are facing issues related to audio jack on your laptop. I would suggest you to un-install the audio drivers and re-install the drivers and see if it works.

 

Hope the above information helps and please let us know how you go about.

 

 Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,

Rameez

 

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Re: Yoga 710 Headphone Jack detection problem

2017-10-06, 4:53 AM
I have don't this but it still is not working

Jamie
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Re: Yoga 710 Headphone Jack detection problem

2017-10-06, 5:12 AM

Hi jamierjhill,

 

Thank you for the reply,

 

I would suggest you update the drivers from the lenovo support site here by typing the correct model number and than click on drivers and software tab and than update the audio drivers.

 

Regards,

Rameez

 

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Re: Yoga 710 Headphone Jack detection problem

2017-10-06, 13:07 PM
I have also done this, but it did not fix the problem
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183 Posts

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Re: Yoga 710 Headphone Jack detection problem

2017-10-09, 7:06 AM

Hi jamierjhill,

 

Thank you for the reply,

 

Could you please try updating the BIOS from here by typing the correct model number

 

Hope the above information helps and please let us know how you go about.

 

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,

Rameez

 

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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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01-03-2019

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Re: Yoga 710 Headphone Jack detection problem

2019-01-03, 3:15 AM

I also just got my laptop back from fixing it with lenovo and I tried ALL of the steps above (most recently updating BIOS) and my headphone jack still does not work. 

 

Help!!!!

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