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jamierjhill
What's DOS?
Posts: 3
Registered: ‎10-05-2017
Location: US
Views: 1,225
Message 1 of 6

Yoga 710 Headphone Jack detection problem

Just received laptop back from repair by lenovo but the headphone jack does not detect any headphones. I have tried various headphones that work in other devices therefore they are not the problem. Any help??

Retired Support Specialist
Posts: 182
Registered: ‎07-19-2017
Location: IN
Views: 1,197
Message 2 of 6

Re: Yoga 710 Headphone Jack detection problem

Hi jamierjhill,

 

 Welcome to Lenovo Forums,

 

 As I understand that you are facing issues related to audio jack on your laptop. I would suggest you to un-install the audio drivers and re-install the drivers and see if it works.

 

Hope the above information helps and please let us know how you go about.

 

 Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,

Rameez

 

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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

jamierjhill
What's DOS?
Posts: 3
Registered: ‎10-05-2017
Location: US
Views: 1,186
Message 3 of 6

Re: Yoga 710 Headphone Jack detection problem

I have don't this but it still is not working

Jamie
Retired Support Specialist
Posts: 182
Registered: ‎07-19-2017
Location: IN
Views: 1,177
Message 4 of 6

Re: Yoga 710 Headphone Jack detection problem

Hi jamierjhill,

 

Thank you for the reply,

 

I would suggest you update the drivers from the lenovo support site here by typing the correct model number and than click on drivers and software tab and than update the audio drivers.

 

Regards,

Rameez

 

Tap that kudos button if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

jamierjhill
What's DOS?
Posts: 3
Registered: ‎10-05-2017
Location: US
Views: 1,163
Message 5 of 6

Re: Yoga 710 Headphone Jack detection problem

I have also done this, but it did not fix the problem
Retired Support Specialist
Posts: 182
Registered: ‎07-19-2017
Location: IN
Views: 1,131
Message 6 of 6

Re: Yoga 710 Headphone Jack detection problem

Hi jamierjhill,

 

Thank you for the reply,

 

Could you please try updating the BIOS from here by typing the correct model number

 

Hope the above information helps and please let us know how you go about.

 

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,

Rameez

 

Tap that kudos button if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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