English Community

Lenovo NotebooksLenovo Yoga Series Notebooks
All Forum Topics
Options

4 Posts

03-21-2017

US

16 Signins

118 Page Views

  • Posts: 4
  • Registered: ‎03-21-2017
  • Location: US
  • Views: 118
  • Message 1 of 8

Yoga 710 - Microphone Noise

2017-03-21, 12:55 PM

I bought my Yoga 710 last fall and have had trouble using it for Skype calls.  The microphone creates a windstorm noise that people on the other end of the call report is troublesome.  I can barely hear this at my end.  When I mute the microphone, I notice and the people on the other end of the call notice,  that the "whooshing"  noise stops.  Suggestions?

 

 

Moderator comment: Model added to subject for clarity.

Solved! See the solution
Reply
Options

3815 Posts

12-24-2015

IN

2177 Signins

71411 Page Views

  • Posts: 3815
  • Registered: ‎12-24-2015
  • Location: IN
  • Views: 71411
  • Message 2 of 8

Re: Yoga 710 - Microphone Noise

2017-03-22, 9:52 AM

Hi there, Jones            -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today

 

Please go through this link for better understanding.

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

0 person found this solution to be helpful.

This helped me too

Reply
Options

2954 Posts

02-22-2017

GB

1083 Signins

26243 Page Views

  • Posts: 2954
  • Registered: ‎02-22-2017
  • Location: GB
  • Views: 26243
  • Message 3 of 8

Re: Yoga 710 - Microphone Noise

2017-03-22, 9:55 AM

Hello Joneslindy

Thanks for using the Lenovo forums.

Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

If that does not work, it may be down to fan noise on the unit, in this case, check out the following post, it should be of help to fix it.

 

Hope this helps, let us know how you get on.


==================================================================================
Did someone help you today? Thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
Reply
Options

3815 Posts

12-24-2015

IN

2177 Signins

71411 Page Views

  • Posts: 3815
  • Registered: ‎12-24-2015
  • Location: IN
  • Views: 71411
  • Message 4 of 8

Re: Yoga 710 - Microphone Noise

2017-03-28, 5:54 AM

Did the issue get resolved?

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

Reply
Options

4 Posts

03-21-2017

US

16 Signins

118 Page Views

  • Posts: 4
  • Registered: ‎03-21-2017
  • Location: US
  • Views: 118
  • Message 5 of 8

Re: Yoga 710 - Microphone Noise

2017-03-28, 15:34 PM

 

I read all the information that was sent to me. I decided to try this fix, first, and it worked!  I have tested out a Skype call and the other person reports much less whooshing background noise. 

 

For customers experiencing loud fans on Yoga 710-14IKB and 15IKB systems, BIOS v.26 has been released. It makes minimal changes to fan speed and performance to reduce fan noise. It can be downloaded here: http://support.lenovo.com/us/en/downloads/DS118587

 

After I installed the BIOS v2.6 my laptop speakers stopped working, so I had to go into the Device Manager to update hardware and do a restart. 

 

Thanks to the forum participants (especially Lenovo staff)  for the suggestions.  

Reply
Options

4 Posts

03-21-2017

US

16 Signins

118 Page Views

  • Posts: 4
  • Registered: ‎03-21-2017
  • Location: US
  • Views: 118
  • Message 6 of 8

Re: Yoga 710 - Microphone Noise

2017-03-28, 15:38 PM

I should add to my response on my successful fix to the noise interference, that my Yoga 710 fan now runs constantly and it did not do this previously.  I plan to read the forums on this issue and see if I can fix that issue. 

Reply
Options

4 Posts

11-26-2017

GB

3 Signins

38 Page Views

  • Posts: 4
  • Registered: ‎11-26-2017
  • Location: GB
  • Views: 38
  • Message 7 of 8

Re: Yoga 710 - Microphone Noise

2017-11-26, 22:32 PM
https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Lenovo-Yoga-710-Microphone-is-noisy-humming-static/m-p/3888790#M58259
Reply
Options

4 Posts

11-26-2017

GB

3 Signins

38 Page Views

  • Posts: 4
  • Registered: ‎11-26-2017
  • Location: GB
  • Views: 38
  • Message 8 of 8

Re: Yoga 710 - Microphone Noise

2017-11-27, 9:21 AM

example in picture

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete