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Yoga 710: Microphone not working

2020-02-09, 4:50 AM

1st timer here. I have a 710-15ISK, it's about 4 years old and I have never had an issue with the microphone. I discovered today that it isn't working. I have tried the following without success:

 

  • Run the troubleshooter and it doesn't detect a problem.
  • Removed the Realtek drivers and reinstalled them.
  • Run the Diagnostic Troubleshooting Wizzard because Cortina can't hear me with no positive results. 

 

What should I try next?

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Re: Yoga 710: Microphone not working

2020-02-10, 16:27 PM

Hi ,

 

Welcome to the Community Forums..

 

Have you tried using an external mic? 

 

Try the following steps below. 

 

1. Open Lenovo Vantage and check for Windows update and driver update. Install all available updates.
2. Search and open Control Panel. Open Hardware and Sound (Category view). Click Sound. Switch to the Recording tab.

3. Right-click Microphone. Select Properties.
4. Switch to the Enhancements tab. Select Disable all enhancements.

5.  Switch Levels. Set “Microphone” to 100 and “Microphone Boost” set to + 12.0 dB
6. Click OK and restart the PC.

 

Hope this helps.

Auxen



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Re: Yoga 710: Microphone not working

2020-02-11, 1:18 AM

Thanks for the suggestions,  I did try an external mic. and it didn't work. Unfortunately, your other suggestions didn't help either. Some comments for you by line item. 

  1.  Did this prior to prior to posting on this forum.
  2. This went smoothly.
  3. Dito.
  4.  This box wasn't available, the box I selected was the disable all sound effects.
  5. There wasn't a microphone option, there was a microphone array option which I set to 100. The microphone boost was maxed out at 10dB.
  6. Restarted and still have the problem.
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