Yoga 710 Trackpad

[lalaland776]

Help! My Yoga 710 14IKB's trackpad taps by itself. I've tried reinstalling the synaptics driver and it still happens. Does anyone have any idea how to fix it?

[Shashi_Lenovo]

Hi there, Lalaland                   -

Thank you for writing in to the Lenovo Forum - happy to have you here today.

You can start by flushing out all static, remove AC adaptor and hold down power button for about 15 seconds.

Also, did you check with external mouse if issue persist.

Update us how it goes.

Regards,         

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

[lalaland776]

It is only the trackpad that causes this issue. When I use an external mouse with the trackpad disable the laptop functions normally.

[Shashi_Lenovo]

I have seen this issue before and it was down to a generic MS driver over ruling the Lenovo driver. Can you confirm that Windows is fully updated?

Update us how it goes.

Regards,

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

[lalaland776]

How do I check that? Through Windows Update?

[alceryes]

Does this happen only when you are typing on the keyboard, by chance?

[lalaland776]

Nope.

[alceryes]

You could try disabling the tap action. You would then have to press the trackpad button to get it working. At least you could test it to see if that does indeed solve the problem.

[lalaland776]

I have tried that. It re-enables every time I swith th computer on.

On a side note, the trackpad has been fine for the past 12hours. Will continue to monitor