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10-16-2018

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Yoga 710 - When typing G or H it adds \ until i hit backspace

2018-10-16, 16:20 PM

When typing G or H it adds \ until i hit backspace, and wont stop until I do.

 

Any suggestions?

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456 Posts

08-02-2018

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Re: Yoga 710 - When typing G or H it adds \ until i hit backspace

2018-10-16, 23:29 PM

Hi BeardedSerb!

 

Welcome to the community forums.

 

Could you try to test your keyboard from a third party online keyboard tester and check if the error will show on the tester? Click here http://www.keyboardtester.com/ and let us know how it goes.



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3 Posts

10-16-2018

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Re: Yoga 710 - When typing G or H it adds \ until i hit backspace

2018-10-18, 17:11 PM

Same results, ive noticed that the arrow keys either input spaces or adds front slashes. 

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175 Posts

09-06-2018

PH

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Re: Yoga 710 - When typing G or H it adds \ until i hit backspace

2018-10-24, 21:36 PM

Hi BeardedSerb,

Please do try these troubleshooting steps that may help in resolving this issue.
- Again check the Keyboard settings, check if the region and language are all set to United States.
- Uninstall all Hotkey software (mostly used for games)
- Go to Device Manager and look for anything related to Hotkeys. 
- Do System Resore, bring it back to a date or time before the issue started happening.
- Lastly, try to use either an external keyboard or a On screen keyboard.
- If it works fine with both the On screen and external keyboard it's a hardware problem then.

 

Here's how to do system restore: https://support.lenovo.com/us/en/solutions/ht501548. Under solution make sure you select start to restore your PC tab.

 

Please let us know.



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3 Posts

10-16-2018

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Re: Yoga 710 - When typing G or H it adds \ until i hit backspace

2018-10-24, 22:10 PM

Hello!

 

I have done all of the above and and still having issues, looks to be a hardware issue

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Re: Yoga 710 - When typing G or H it adds \ until i hit backspace

2018-10-25, 6:10 AM

Hello! I recommend to contact our support team for repair request. 

 

877-453-6686 
Schedule a Callback for faster support
English
24 hours/day 7 days/week
Lenovo Products
 
 
Thanks. 



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