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Linda88
Paper Tape
Posts: 1
Registered: ‎02-05-2018
Location: AU
Views: 744
Message 1 of 3

Yoga 710 - plugged in but not charging

Hi,

 

I have a Lenovo Yoga 710-14ISK (model 80TY0064AU), the laptop is plugged in but not charging.  Can someone help me please

dcrh1986
Fanfold Paper
Posts: 15
Registered: ‎12-27-2016
Location: US
Views: 692
Message 2 of 3

Re: Yoga 710 - plugged in but not charging

My is 910 and just had this issue last month.. and it's really horrible. 

 

I bought the laptop from Bestbuy, after tried all the methods I searched online, I sent it back to Bestbuy to fix. They said it was something wrong with the chips or whatsoever. After I got it back after 2 weeks, the keyboard near the charger plug would make some loud noise every now and then(not all the time). So I sent it back to Bestbuy and they said they didn't hear it and it might the fan (which is on the other side of the keyboard), I insisted Bestbuy to send it back to check thoroughly, but after two weeks later, I got it back and the noise issue still there..

 

Please just contact Lenovo and send it to them if necessary. Bestbuy sucks. 

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 659
Message 3 of 3

Re: Yoga 710 - plugged in but not charging

There supposed to be an option on battery management ( energy management ) software that you could reset the battery ( gauge reset ) Can you please try it first and let us know if it works?


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