07-21-2019 07:15 AM
Hey everyone! I recently got my lenovo back after sending it for repairs (unrelated to the issues I am having now) and for some reason my lenovo is lagging and will not boot up unless it's being charged and will shut down if I take out the charger once it's booted up. Plus, it no longer charges at max (it's been stuck at 56% for the past two days) and charges way slower than it did before. I've checked my battery's health in lenovo vantage and it says it's good. I've never had this issue before and I'm really frustrated after getting it back that another issue has occured. The first issue was related to my screen flickering and the problem was solved by replacing a worn part so, could something have happened during that process that would be related to my issue? I'm only asking becasue I've only had this laptop for a year and don't understand why I am having this problem now. Any help would be appreciated.
07-22-2019 07:09 AM
Welcome to the Community Forums.
I suggest that you try use Lenovo Vantage to check for updates specially with the BIOS.
Check the battery indicator if it would still light up even if not connected with the charger. Connect the it back to the charger for 2-3 hours without turning it on. Notice if there changes in the led indicators.
Have this reported with technical support and update us how it goes.