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Fanfold Paper
Posts: 12
Registered: ‎03-29-2018
Location: US
Views: 56
Message 1 of 1

Yoga 720 121KB Finger print reader

I Posted some months ago regarding :  Finger print reader not working properly.


1. I called into tech support ( 3X times , 3 different weeks)

2.  The the approach was the same - to uninstall and reload the driver

3. The unit would workk for a day or 2 then the fingerprint reader once again would not work

4. I myself did ( and can do ) the same re-load of the driver - this worked on and off for some time , now reloading the driver no longer works.


The last call to Tech support was " let's re-initiate the unit back to factory condtions"  ;  this seems to me that it's overkill for a driver issue.


Has anyone cracked the code on how to get this to work properly ?


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