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ddiavola
What's DOS?
Posts: 2
Registered: ‎09-13-2019
Location: US
Views: 238
Message 1 of 2

Yoga 720-121KB Touch Screen Not Working

I see that multiple people have had the same issue with their touch screen not working. I have had this issue on my Yoga 720-12IKB Laptop (ideapad) - Type 81B5 for several months and tried multiple things. My computer is completely uptodate.  

 

I've spent hours reading posts/forums, trying different things, nothing works, and I am completely frustrated. 

 

Any one found a solution yet?

jq8071
Paper Tape
Posts: 1
Registered: ‎09-23-2019
Location: CA
Views: 163
Message 2 of 2

Re: Yoga 720-121KB Touch Screen Not Working

I have this same issue. As for a list of things I have done

1. updated bios/drivers
2. downgraded windows(mine happened to bug out shortly after windows update)
3. Wiped hard drive and did a clean install of windows.

After checking the touchscreen driver in device management I one of the two following codes, the seccond being less common than the first:
-This device cannot start. A request for the HID desciptor failed. (code 10)
-This device cannot start STATUS_DEVICE_DATA_ERROR (code 10)

 

I really would like this laptop to work like it should. Can't really afford to buy a new one. 

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