12-12-2017 11:10 AM - edited 12-12-2017 11:14 AM
I have a new Yoga 720 13, and everything was working fine. I added a Bluetooth mouse and no problems.
Now the Bluetooth has turned off and mouse doesn't work. When I troubleshoot, it tells me Bluetooth us off and must be turned on, but cannot find how to do that.
12-13-2017 06:49 AM
In Windows 10, click the notification icon at the far right of the taskbar. Below any notifications will be a series of buttons you can click for Airplane Mode, Tablet mode, et al. One of those buttons is for Bluetooth.
If that fails, you might need to roll back your computer using System Restore to before you added the mouse and do it all over, again.
If THAT fails, or you don't have a system restore point, then we need to look at making sure you have the latest drivers installed.
12-13-2017 09:16 AM
I Have had exactly the same problem with my 520. One minute it is there the next it is not. There is NO OPTION to turn it back on as it simply disapears from the system. I have -reinstalled the drivers etc and for a bitit worked again but then it stopped while I was using it and even the windows 10 notifiaction area button vanished while I was watching it! I have tried to contact support but they said re-intall the drivers, again, which I did, and it still doesn't work! Come on Lenovo, sort it out!!
04-03-2018 04:38 AM
It is still doing it but I have to uninstall the driver, then restart and it usually resets the bluetooth. Sometimes however it might take 3 attempts at this for it to sort it properly. Very annoying when it happens but seems totally random. I can at least work around but there's no explanation or fix from Lenovo. Shame as otherwise it's a great machine!
12-29-2018 07:58 PM - edited 12-29-2018 08:01 PM
Mine disappeared as well today. I was playing music in bluetooth speaker that suddenly went off. Yoga 720 13.3 inch. I couldn't find it in device manager. Anybody knows where it is?