English Community

Lenovo NotebooksLenovo Yoga Series Notebooks
All Forum Topics
Options

1 Posts

12-07-2017

NO

3 Signins

29 Page Views

  • Posts: 1
  • Registered: ‎12-07-2017
  • Location: NO
  • Views: 29
  • Message 1 of 2

Yoga 720 13" bottom plate mm off

2017-12-07, 12:26 PM

Hello, it's not a big issue but the bottom plate of the laptop is around 1mm off. And I've no idea who to contact, and I hate talking on the phone... And the retailer I've ordered the machine only has service on the phone or facebook, but it's been two days now so still waiting for an answer on facebook. Wondering if I could go to their store or not, or what to do. Since I've ordered online it's coming from their main storehouse, and not from their stores around... Like it's nothing groundbreaking, just annoying to feel the bottom on one side... Thanks for reading and any tips! ^^,

Reply
Options

11079 Posts

11-30-2015

PH

6955 Signins

737314 Page Views

  • Posts: 11079
  • Registered: ‎11-30-2015
  • Location: PH
  • Views: 737314
  • Message 2 of 2

Re: Yoga 720 13" bottom plate mm off

2017-12-07, 18:24 PM

Hi quangdl,

 

Welcome to the Community Forums.

 

If the machine is within the store/retailers return period, then you can check with them for a replacement option informing them of the issue on the bottom plate. It would also help if you have photo saved for reference just in case they would need you to send over a copy.

 

If outside the retailers return policy then you may need to call in technical support and get their recommendation for the best action plan in this situation.

 

Hope this helps answer your query.

 

Regards



Did someone help you today? Press the thumbs-up icon below to thank them.!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.


Using Browser Search to find your answers in Lenovo and Moto Community

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete