12-24-2018 01:40 PM - edited 12-24-2018 04:13 PM
Hi, I've been struggling to diagnose this problem for 3 weeks now. Any help would be appreciated. I have no way to play any of the new games I've bought for the holidays and I'm fiending.
Problem: BSOD afer any attempt to use the GTX 1050.
I've attempted the following steps:
> Disconnect from the wifi/LAN > Boot in safe mode > DDU to clean Nvidia VGA Drivers > DDU to clean Intel VGA drivers > Reboot to normal windows > Install Lenovo-supplied Intel VGA Driver version: 184.108.40.20649 > Reboot > Install Lenovo-supplied Nvidia VGA Driver version: 220.127.116.1125 > Reboot > Reconnect to wifi
After performing the steps above, device manager showed both the NVidia and Intel display adapters as connected and working.
Upon opening Lenovo Diagnostic Tool, immediate BSOD with VIDEO_DXGKRNL_FATAL_ERROR and reboot to Nvidia Display adapter device status as
> Currently, this hardware device is not connected to the computer. (Code 45)
Here's a published Speccy link for my system.
12-25-2018 01:36 AM
12-25-2018 01:09 PM
12-25-2018 01:18 PM
Ok so I did a factory reset through the windows options, kept my personal data but it uninstalled all the programs. I made sure to not be connected to the internet when it booted back up by forgetting all of the connections I had.
I'm currently trying to figure out how to test the Nvidia card without connecting to the internet. Gefore experience won't help and I can't open the control panel as it says I don't have a display using a Nvidia card. The device manager says the Nvidia card is connected and working properly. There is an additional device in the Other Device category that is unknown to me.
12-25-2018 01:29 PM
12-25-2018 03:20 PM
12-25-2018 06:14 PM
Haven't been able to. After the update I restarted and attempted to use the card and it didn't show up in device manager. It then proceeded to blue screen on me with the dxgkrnl fatal error. I'm done messing with it for today. I'm going to open it up tomorrow and check it out in the morning to see if I'm gonna need to bake the you.