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4 Posts

08-14-2017

Lithuania

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Yoga 720-15IKB Laptop (ideapad) 15" aluminium body

2017-08-14, 12:03 PM

Hello,

A few days ago I've received my new Lenovo yoga 720 15". i've noticed that the bottom aluminium body plate is uneven and edges are curvy. I thought that this would not be a big problem, but the other day, after intensive use in an uncomfortable position whitch included me holding the laptop on the sides of the body. The uneven edge is too sharp for comfort.
So, my question is, do I have a chance to change the product? Because I consider laptop to be defective. (otherwise, I really love the product :D )

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12692 Posts

11-30-2015

Philippines

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Re: Yoga 720-15IKB Laptop (ideapad) 15" aluminium body

2017-08-14, 14:09 PM

Hi TadasYoga,

 

Welcome to the Community Forums.

 

Cosmetic issues are usually not considered a hardware warranty but since as you describe that it gives you discomfort and felt the sharp edge during usage would pose a risk of harming you as a user then it would be best to call in technical support for immediate action.

 

Hope this help answer your query.

 

Regards



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