cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
TadasYoga
Fanfold Paper
Posts: 2
Location: LT
Views: 652
Message 1 of 2

Yoga 720-15IKB Laptop (ideapad) 15" aluminium body

Hello,

A few days ago I've received my new Lenovo yoga 720 15". i've noticed that the bottom aluminium body plate is uneven and edges are curvy. I thought that this would not be a big problem, but the other day, after intensive use in an uncomfortable position whitch included me holding the laptop on the sides of the body. The uneven edge is too sharp for comfort.
So, my question is, do I have a chance to change the product? Because I consider laptop to be defective. (otherwise, I really love the product Smiley Very Happy )

20170811_164200.jpg20170811_164211.jpg

Support Specialist
Posts: 6,425
Location: PH
Views: 631
Message 2 of 2

Re: Yoga 720-15IKB Laptop (ideapad) 15" aluminium body

Hi TadasYoga,

 

Welcome to the Community Forums.

 

Cosmetic issues are usually not considered a hardware warranty but since as you describe that it gives you discomfort and felt the sharp edge during usage would pose a risk of harming you as a user then it would be best to call in technical support for immediate action.

 

Hope this help answer your query.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

Top Kudoed Authors