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Yoga 720-15IKB Laptop(ideapad) -pen not working after Lenovo Vantage update

2020-01-28, 7:50 AM

Hi, all.

I updated recommended updates from Lenovo Vantage and after that update, my pen does not work.

Touch still working.

I suspect that the pen driver causes that issue, but I can not find an older version to check.

If you have any suggestions or helpful guidance I will appreciate it.

Thanks.

Milos Tutus.

Also, attach a screenshot with an update list.

 

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Re: Yoga 720-15IKB Laptop(ideapad) -pen not working after Lenovo Vantage update

2020-01-29, 12:56 PM

Hi ,

 

Welcome to the Community Forums.

 

Try reinstalling the pen driver in device manager. 

 

1. Open device manager

2. Expand Human interface devices

3. Uninstall Wacom device

4. Restart the laptop

5. Go to Lenovo Support website then download the updated pen driver

 

Update us how it goes.

Auxen

 



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Re: Yoga 720-15IKB Laptop(ideapad) -pen not working after Lenovo Vantage update

2020-01-29, 17:47 PM

HI,Thanks for rep[lay.

I will do recomended action.

I just need to chek if this is a right driver that I need to install after restart.

Thanks.

This is a link please chek and let me know.

All best.

https://support.lenovo.com/us/en/downloads/ds120596

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Re: Yoga 720-15IKB Laptop(ideapad) -pen not working after Lenovo Vantage update

2020-01-29, 17:52 PM

Thanks for getting back to us. Yes. That's the correct driver for the Pen.

 

 

Regards!

Auxen



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Re: Yoga 720-15IKB Laptop(ideapad) -pen not working after Lenovo Vantage update

2020-01-29, 18:03 PM

HI,I just did and still not working.

Thanks.

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Re: Yoga 720-15IKB Laptop(ideapad) -pen not working after Lenovo Vantage update

2020-01-29, 18:15 PM

Also .I do not know if this will be helpfull.I also have cintiq pro 24 that is conected to yoga and he works ok.

,but lenovo pen does not work.

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Re: Yoga 720-15IKB Laptop(ideapad) -pen not working after Lenovo Vantage update

2020-01-29, 18:16 PM

Try performing a System RestoreSystem Restore helps restore your computer's system files to an earlier point in time. This is a way to undo system changes to the computer without affecting personal files, such as e‑mail, documents, or photos.

 

Update us how it goes.

Auxen



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  • Message 8 of 8

Re: Yoga 720-15IKB Laptop(ideapad) -pen not working after Lenovo Vantage update

2020-01-29, 18:37 PM

HI ,I alredy try that,but it took more than 7hours and did not completed circle just spining  without end.

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