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Gavriil
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Posts: 5
Registered: ‎03-04-2018
Location: RO
Views: 1,663
Message 1 of 7

Yoga 720 Active Pen 2 Problems - Shaking lines , not jitter ( Photo )

   Hi , I have an Yoga 720 - 15 inch FHD , i7 ,8 GB , GTX 1050 4 GB , which came with the Active Pen 2 in the package .

   I am an digital artist , and as i was painting , i always got some random shaking lines from time to time.

   At first i was thinking that i touch my palm with the screen and it doesn't know what to do , so i got a glove to prevent the display to read my palm input .

   The problem persisted , then i tried other painting software , the problem still there .

    I tried to delete and update the pen driver , and it has still no impact ,

    I don't really know what to do , it is very annoying . I'll attach a photo of some diagonal , vertical and horizontal lines , i did them very slowly , thats why there's jitter , but as you can see, the line is jumping like it's a heartbeat sensor.

    If anyone can help , i appreciate , thank you .

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Message 2 of 7

Re: Yoga 720 Active Pen 2 Problems - Shaking lines , not jitter ( Photo )

Have you tried it with Adobe Illustrator? ( you can download a trial from Adobe )


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Gavriil
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Posts: 5
Registered: ‎03-04-2018
Location: RO
Views: 1,608
Message 3 of 7

Re: Yoga 720 Active Pen 2 Problems - Shaking lines , not jitter ( Photo )

Yes , it does the same with the illustrator , photoshop , artrage , paintstormstudio , onenote

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Message 4 of 7

Re: Yoga 720 Active Pen 2 Problems - Shaking lines , not jitter ( Photo )

Is it the same specific spot/place on the screen? Have you tried to use different areas?


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Gavriil
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Posts: 5
Registered: ‎03-04-2018
Location: RO
Views: 1,467
Message 5 of 7

Re: Yoga 720 Active Pen 2 Problems - Shaking lines , not jitter ( Photo )

It happens on every part of the screen , i did a reset of the system today , and tried with paint , i still have the problem.

I found a video on youtube of another guy with this problem , and he said he changed the screen. Can it be a problem with the screen ? 

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Message 6 of 7

Re: Yoga 720 Active Pen 2 Problems - Shaking lines , not jitter ( Photo )

I was going to say that you may need to replace the screen. That was my point to make sure if it's partially or general problem. You should consider to contact Lenovo support for replacement


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Gavriil
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Posts: 5
Registered: ‎03-04-2018
Location: RO
Views: 1,240
Message 7 of 7

Re: Yoga 720 Active Pen 2 Problems - Shaking lines , not jitter ( Photo )

Problem solved , for those with the same problem , YOU NEED TO REPLACE THE SCREEN

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