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2 Posts

08-14-2019

Canada

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Yoga 720 Display Issue - Ghost Image

2019-08-14, 21:46 PM

Hey guys,

 

Started having this issue this morning. Not sure why there is a ghost/faded image on the screen. Had a chat with tech, they were asking me for a screenshot after I sent them a photo I took with the phone. When I sent them the screenshot, they told me the problem isn't there ha ha. It was a fun chat.

Anyways, I was hoping someone knows what this can be caused by and if I can fix it?

Go to https://youtu.be/RMryXoFypQ0

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6 Posts

12-19-2019

United States of America

10 Signins

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  • Location: United States of America
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Re: Yoga 720 Display Issue - Ghost Image

2019-12-19, 1:06 AM

I have the yoga 730, and I just started having your exact same issue.  Were you able to resolve the problem? If so, how did you solve it.  Thank you in advance for helping. 

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38 Posts

08-30-2018

Singapore

116 Signins

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  • Posts: 38
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  • Location: Singapore
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Re: Yoga 720 Display Issue - Ghost Image

2019-12-19, 3:21 AM

Are you using the 4k display? I've seen this issue on many display sets with 4k display when there is a grey background.

 

I think this is image retention. Can you try blasting a white screen on the laptop overnight and see if it goes away?

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6 Posts

12-19-2019

United States of America

10 Signins

63 Page Views

  • Posts: 6
  • Registered: ‎12-19-2019
  • Location: United States of America
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  • Message 4 of 5

Re: Yoga 720 Display Issue - Ghost Image

2019-12-19, 16:26 PM

I believe I am using the 4k display, but my background isn't gray.  The retention is there no matter what color background  I use, it's just a matter of how well I am able to see it. Do you know of any other solutions?

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38 Posts

08-30-2018

Singapore

116 Signins

629 Page Views

  • Posts: 38
  • Registered: ‎08-30-2018
  • Location: Singapore
  • Views: 629
  • Message 5 of 5

Re: Yoga 720 Display Issue - Ghost Image

2019-12-20, 0:01 AM
Yes, what I meant is that it is more visible on a grey background.

Can you try blasting a plain white background overnight? Use Microsoft paint and fill the screen with white and then fullscreen?
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