07-14-2017 02:35 PM - edited 07-14-2017 07:17 PM
My guess would be this only affects 4K panels. The problem seems pretty specific, impacting about the same area of most affected user's 4K panels.
I edited this post to remove an implication that ALL 4K are affected :-)
07-14-2017 06:55 PM
Should we be contacting support to get a replacement or should we wait until more is known about the issue? I don't want to send mine back for repair, if it will return to me with the same problem.
07-16-2017 06:33 PM
Before I had the display problem mentioned here on my first unit, I ordered a second one for my wife. The first one was bought from Best Buy, the second one was ordered directly from Lenovo (I received this second one on Friday.) I've used it from Friday until today, and the display was OK. Tonight, though, I noticed the black line issue - just like the first one (and like the others mentioned in this thread.)
So now I have two Yoga 720 15 computers (both 4k screens) with this issue.
I'm not convinced that support will be able to repair or send replacements that will fix this issue. We need some clarification that Lenovo is looking for or has found a root cause so that we can have confidence that replacement units will be fixed.
I'm otherwise happy with the Yoga 720. I hope that Lenovo can discover the root cause soon (I suspect a manufacturing issue from the LCD supplier.)
I'd probably be happy just to have the screens replaced with 1080p screens if it means getting the issue fixed once and for all.
07-17-2017 07:33 AM
Has anyone in this thread experienced this issue with the FHD screen?
I just ordered the base Yoga 720 model with the NVIDIA integrated GPU. Opted not to go for the 4K to save money, and it seems like everyone here is reporting the issue with the 4K model.
Hopefully they can identify a fix soon! It stinks that an otherwise great 2-in-1 is suffering from poor quality control.
07-17-2017 08:13 AM
Count me as another line is display, top right. Purchased 6 weeks ago from BB. Had a period of days with screen flickering where it was unusable. Was no where near civilization at the time, so I used it. This was folllowed by a couple nearly full screen green stripes issues, then after the flickering subsided, THE LINE. I still have an occassional flicker, though not extended periods as before.
The line has been present for a few weeks now. Not present in screen capture, so it would seem to be the hardware. Awaiting further help from friends at BB.
07-17-2017 03:39 PM
It looks like this issue has not been reported with models with FHD screens (at least here in this forum). I have a customer service escalation ticket in now to see if I can just exchange my two units (both with 4k screens) for units with FHD screens. I'd rather do that than have the hassel of sending in for a repair that most likely will not fix the issue.