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fenals
Paper Tape
Posts: 2
Registered: ‎12-24-2018
Location: ES
Views: 593
Message 1 of 3

Yoga 720 - Pantalla tactil ha dejado de funcionar- Touch display does not respond

Hola

 

La pantalla tactil de mi nuevo Yoga 720 ha dejado de funcionar. Alguien sabe una solución?

 

He instalado Avast y Office 365 des de su compra.

 

Muchas gracias

 

 

The touch display of my new Yoga 720 has stopped working. Has anyone a solution? I only have installed Avast antivirus and Office 365.

 

Thank you

 

Jordi

Social Support Agent
Social Support Agent
Posts: 1,210
Registered: ‎08-02-2018
Location: US
Views: 462
Message 2 of 3

Re: Yoga 720 - Pantalla tactil ha dejado de funcionar- Touch display does not respond

Hi Fenals! Welcome to our forums community. Did the issue occur when you installed Avast? Was there any recent changes or any updates before the issue arise? Could you try the similar steps here: https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/brand-new-lenovo-yoga-720-touc.... Let us know how it goes.



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fenals
Paper Tape
Posts: 2
Registered: ‎12-24-2018
Location: ES
Views: 393
Message 3 of 3

Re: Yoga 720 - Pantalla tactil ha dejado de funcionar- Touch display does not respond

Hi

Thanks for your reply. 

Hardware and Devices troubleshooter does not detect any failure. Drives are updated. I've uninstalled Avast (nothing happened)

Should I unistall Office 365?

 

Best regards

 

Jordi

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