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eviefox
Blue Screen Again
Posts: 3
Registered: ‎12-12-2017
Location: US
Views: 702
Message 1 of 2

Yoga 720 - Screen turns off every time I scroll down on my touch pad

Every time I scroll down on my touchpad, the screen goes black. This is beyond frustrating. Any help would be incredibly appreciated!

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 618
Message 2 of 2

Re: Yoga 720 - Screen turns off every time I scroll down on my touch pad

Hello Eviefox

Thanks for using the Lenovo forums.


Does it come straight back on as well? Or does it stay turned off?

 

Sound like, it might be some sort of electrical issue perhaps.

Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

 

Hope this helps, let us know how you get on.


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