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Paper Tape
Posts: 1
Registered: ‎11-21-2018
Location: US
Views: 236
Message 1 of 2

Yoga 720 Sound Issue



I have a brand new Yoga 720 (121KB) and I'm having a strange issue with the sound. When I play music, such as Spotify, through the computer, the sound is loud and robust. When I am watching something, however (Netflix, HBO, etc) -- even if the computer is at full volume -- the sound comes out much more quietly than it does with music. Clearly the computer has the capability to create the level of sound I'm looking for, but that isn't being transferred to TV sites. 


Has anyone encountered this? Can you offer guidance? 



Retired Support Specialist
Posts: 402
Registered: ‎08-02-2018
Location: US
Views: 213
Message 2 of 2

Re: Yoga 720 Sound Issue

Hello Lfox!


Welcome to the Community Forums!


Check those streaming sites' Audio settings. Like in Netflix, there are titles playing in 5.1 surround sound some are not. Make sure the audio are enabled. 



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