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blk290
Paper Tape
Posts: 1
Registered: ‎02-10-2018
Location: US
Views: 1,222
Message 1 of 4

Yoga 720 Touchpad and Mouse Stop Working After Closing Lid

Just purchased a YOGA 720. I am having an issue with the Touch Pad and Mouse. Everything works fine on startup but if I close the lid and then reopen the touchpad and mouse become inoperarable.

 

On start up I checked the Device Manager and see two "HID Compliant Mouse" items. If I close the lid and re-open the touchpad mouse stops working and when I check the Device manager again only ONE "HID Compliant Mouse" item is listed. I hit the "scan for hardware changes" but it still does not come back. If I delete the remaining "HID Compliant Mouse" and scan for hardware changes, it re-populated the item but the mouse still does not work.

 

Does anyone have an idea of how to fix this?

Guru
Posts: 938
Registered: ‎12-13-2016
Location: US
Views: 1,195
Message 2 of 4

Re: Yoga 720 Touchpad and Mouse Stop Working After Closing Lid

Try this:

 

1) On your keyboard, press the Windows logo key and R at the same time. Type devmgmt.msc and press Enter.
2) Expand Mice and other pointing devices.
3) Right-click the device name of your mouse our touchpad driver and click Properties.
4) Click Power Management, make sure the box for Allow the computer to turn off his device to save power option is un-checked and click OK.
5) Reboot.


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.
jar208
What's DOS?
Posts: 1
Registered: ‎03-21-2018
Location: US
Views: 977
Message 3 of 4

Re: Yoga 720 Touchpad and Mouse Stop Working After Closing Lid

I tried the suggestion on this post. There were two listings under mouse/pointer. Both were HD compliant mouse.  Any other suggestions? I have had this all of one day.

Thanks

Jim

deback
Paper Tape
Posts: 17
Registered: ‎06-22-2015
Location: US
Views: 121
Message 4 of 4

Re: Yoga 720 Touchpad and Mouse Stop Working After Closing Lid

This was the solution to my problem with the touchpad on my Lenovo Yoga 700 laptop (disabled automatically after sleep).  I removed the device with the question mark in the Device Manager (run devmgmt.msc), restarted the computer, and now, the touchpad always works, even after the laptop goes to sleep.  

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