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11 Posts

04-25-2018

CA

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Re: Yoga 720 Touchscreen Not Functional (Wacom Driver Issues after Windows Update?)

2019-06-14, 15:45 PM

My laptop has lost the touchscreen functionality over a year ago and completely out of the blue.  It was  briefly restored last Spring but then was gone for good. (My first post here and later posts in this thread https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-720-Touchscreen-Not-Functional-Wacom-Driver-Issues-after/m-p/4056074#M63877)

Now, a few days ago I noticed by accident that it's back again and I haven't done anything to get it back. Not sure how long it will last this time but I have a fully functional touchscreen right now. 

Just thought I'd update everyone. 

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3 Posts

06-28-2019

BG

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Re: Yoga 720 Touchscreen Not Functional (Wacom Driver Issues after Windows Update?)

2019-08-04, 21:17 PM

Well, I read it all. Still waiting for a solution. Anyone from Lenovo here?

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11 Posts

11-17-2018

PH

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Re: Yoga 720 Touchscreen Not Functional (Wacom Driver Issues after Windows Update?)

2019-08-05, 8:52 AM

still no update on this. One of the major reason why I bought this laptop is its touchscreen and since November, this still has not been solved. 

 

Please please please ADMINs of Lenovo, please update us if we are expecting anything from you guys!

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11 Posts

11-17-2018

PH

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Re: Yoga 720 Touchscreen Not Functional (Wacom Driver Issues after Windows Update?)

2019-09-20, 8:10 AM

Just wanted to give you guys some update. SInce my warranty is already expiring, I decided to go to the official Lenovo Service Center. They checked the unit and found the LCD module defective. I told them how was this possible since the issue only started after some Software Update and they replied that Software update might have indeed caused the Hardware issue. They have seen cases that bad software can sometimes destroy hardware.

 

I am writing this now on my repaired Lenovo yoga 720 with the touchscreen working again.

 

I just had wished that Lenovo issued an official statement about this so we were not left hanging in the dark and waited for a software fix.

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1 Posts

02-24-2020

US

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Re:Yoga 720 Touchscreen Not Functional (Wacom Driver Issues after Windows Update?)

2020-02-24, 10:04 AM

After the latest Windows update on February 22 2020, the touchpad of my Lenovo YOGA 720-13IKB stopped working. It disappeared in both Parameters>Devices and Device manager. 

 

I could solve the issue in the following way:
1) I went to www.firm-ware.com/2018/07/lenovo-ideapad-720s-13ikb-drivers-for.html

2) from the group "Display and Video Graphics", I downloaded the "Monitor Driver for Windows 10 (64-bit)"
3) I executed the file and installed the drivers

Now my touchpad is back in "Devices" and seems to work normally.

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1 Posts

02-25-2020

ID

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Re:Yoga 720 Touchscreen Not Functional (Wacom Driver Issues after Windows Update?)

2020-02-25, 10:40 AM
tcordero : What spare parts are replaced? & how much does it cost?
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1 Posts

04-06-2020

IN

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  • Message 137 of 141

Re:LENOVA YOGA-core i5 -7th Gen Touchscreen Not Functional

2020-04-06, 2:03 AM

dear friend

my Lenova Yoga -core i5 -7th Gen touch screen not working suddenly since last 6 months. Meanwhile my system is updated several times. I thought it was some software problem. I unistalled the touchscreen software from the Device manaager (human interface). How to make it function. any idea ,, please share with me dear friends.

samson mallavarapu

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11 Posts

11-17-2018

PH

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Re:Yoga 720 Touchscreen Not Functional (Wacom Driver Issues after Windows Update?)

2020-04-06, 11:17 AM

Since under warranty (was able to rush to warranty center on the last day!), they replaced the whole screen free of charge

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89 Posts

04-12-2020

US

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Re:Yoga 720 Touchscreen Not Functional (Wacom Driver Issues after Windows Update?)

2020-04-19, 17:28 PM

Lenovo needs a class action brought up against them, this time not for malicious adware but for there failure to help when their BIOS crashes or disables processes in people devices. This is not a windows 10 issue this is Lenovo's failure. 

 

4 Lenovo laptops all failed after updates in the course of two months. 

 

How much do they owe you? 

 

They literally stole from me at there service center and currently owe me over $1600 in promised returns that they never paid out. 

 

Never trust Lenovo they will spy on you they cheat you out of money and they will not stand behind their products. 

 

My handle on this forum is Lenovo Hater after they attempted to censor my posts by removing them that did not in anyway violate their guidelines they also changed my handle to mynewname. They are one of the most unethical corporations out of China you will ever have the displeasure of dealing with. They have no respect for their costumers. Censorship is common practice in red China but not here.

 

If you don't like this fix your flawed bios and do proper costumer service. Until them we need to  drive them out of business in the US. Or government has already stopped purchasing their products due to spyware they knowingly installed, why are we still? They need us, we don't need them. There are much better products out there. 

 

Do you like this one better Comrade David with Lenovo?  

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1 Posts

05-14-2020

US

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Re:Yoga 720 Touchscreen Not Functional (Wacom Driver Issues after Windows Update?)

2020-05-14, 9:45 AM

Yes, the same problem. Touch Screen worked and then my automatic windows update happened and after that no touch screen.

Really sad about Lenovo, because Wacom pen drivers are working and all. But they just dont give any respect for their clients.

Hope they can fix this issue, because theyre gonna lose a lot of clients with this attitude ! Please guys, help Your customers !!!

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