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04-04-2019

US

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Yoga 720 Touchscreen Not Working

2019-12-13, 20:03 PM

Hello. I got a Lenovo Yoga 720 last Black Friday (2018) and my touchscreen stopped working this May (2019). I love my computer, but the reason I bought it, the touchscreen, isn't working and now I am kind of disappointed in my purchase. I've tried Windows updates and driver updates, neither of which work. What should I do?  

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10505 Posts

01-02-2010

US

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Re: Yoga 720 Touchscreen Not Working

2019-12-13, 20:16 PM

Look in the device manager and see if you can find the touch panel.  Uninstall and repove the driver.  Reboot and see if you find new hardware.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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1 Posts

03-14-2020

SA

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Re:Yoga 720 Touchscreen Not Working

2020-03-14, 5:19 AM

I bought this product (Yoga 720-15IKB Laptop (Ideapad) - Type 80X7) in August 2018. Since then, it was working perfectly, but suddenly the touchscreen stops working sometime last October 2019. I tried so many ways to fix the issue but no luck. Throughout my search about this problem, I finally realized it can not be fixed unless people from Microsoft and Lenovo set together and agree upon how should updates can keep the interaction between software (Microsoft) and hardware (Lenovo). So, we'll have to wait until they do so.

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