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suarezmjorge
Paper Tape
Posts: 2
Registered: ‎11-18-2018
Location: ES
Views: 512
Message 1 of 4

Yoga 720 Won't Boot Up

My Lenovo Yoga 720 has been working perfectly yesterday evening. I went to bed and left it charging. This morning, when I press the button, it won't work. The screen is all black and only the power button will light up for 5 seconds.

 

I've tried to press the button for 1 minute several times, but it didn't work.

Social Support Agent
Social Support Agent
Posts: 1,235
Registered: ‎08-02-2018
Location: US
Views: 464
Message 2 of 4

Re: Yoga 720 Won't Boot Up

Hi Suarezmjorge! Welcome to our forums community. Let's try to do a power cycle. Hold down the power button for 15 seconds while the laptop is unplugged. Your laptop will attempt to restart. Let us know how it goes.



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suarezmjorge
Paper Tape
Posts: 2
Registered: ‎11-18-2018
Location: ES
Views: 430
Message 3 of 4

Re: Yoga 720 Won't Boot Up

That didn't work. I tried that for several times and I couldn't get it fixed.

Social Support Agent
Social Support Agent
Posts: 160
Registered: ‎08-02-2018
Location: US
Views: 429
Message 4 of 4

Re: Yoga 720 Won't Boot Up

Try to connect the laptop to a different charger. If it work, this is a possible issue with the charger and contacting our technical support is the best option for repair.

https://pcsupport.lenovo.com/it/en/supportphonelist

 

Regards,

 

Admin note: link shortener converted to full URL for clarity



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