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c3p-0h
Paper Tape
Posts: 2
Registered: ‎10-10-2018
Location: US
Views: 293
Message 1 of 5

Yoga 720 can’t log in

I can’t log into my yoga 720. Every password I try is apparently in correct (though sometimes it’ll appear to accept it saying “welcome” and doing the little spin thing for a minute before rejecting the password) and there is no button that says forgot password. There’s also no option for switching to the pin or fingerprint varification methods. I’m getting really frustrated, can anyone help? Thanks

Retired Support Specialist
Posts: 156
Registered: ‎08-02-2018
Location: US
Views: 248
Message 2 of 5

Re: Yoga 720 can’t log in

Hi! Welcome to Community Forums.

Did you notice any update before the issue? If you can still boot to windows, check for windows updates and manually install it.



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c3p-0h
Paper Tape
Posts: 2
Registered: ‎10-10-2018
Location: US
Views: 246
Message 3 of 5

Re: Yoga 720 can’t log in

The problem got resolved last night thanks!
Retired Support Specialist
Posts: 156
Registered: ‎08-02-2018
Location: US
Views: 243
Message 4 of 5

Re: Yoga 720 can’t log in

Good to hear your machine is back to working state, should you need any further assistance please do not hesitate to reach us.



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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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KP57
What's DOS?
Posts: 3
Registered: ‎11-19-2018
Location: US
Views: 162
Message 5 of 5

Re: Yoga 720 can’t log in

How was it resolved?

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